Point Loma Outfitting Return Policy
Returns and Exchanges
Before you hit the water, pavement . . . or use your new product(s), be sure you have the right fit.
Test new apparel/footwear in a clean, indoor area with the under and over layers you intend to generally wear.
Go through the full range of motions, postures and functions you intend to subject each item to.
Hardware and accessories should be laid out prior to installation to create a mock up of the application.
Do not install or use items until you are satisfied they are correct and appropriate for their intended use.
Returned items must be new, unused and in original condition and packaging with the manufacturer’s tags still attached.
Items may be returned or exchanged with 30 days of purchase. After 30 days your purchase becomes store credit.
For your protection, we recommend using an insured, trackable method for shipping your package back to us.
Allow 1-2 weeks for your returned to be processed.
Special order items will incur a 20% restocking fee.
Cut, monogrammed, made-to-order items and DVD/CD/Videos are not returnable.
While all shipping charges are your responsibility, we strive to charge the least amount when exchanging items.
Download our Return and Exchange Form, fill it out and include it with your return.
Download our Return and Exchange Form (PDF), fill it out and include it with your return.
Ship returns to: